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Shipping

Shipping is FREE worldwide.

ALL duties and taxes are paid by us so you will not be charged any extras on arrival

You will be sent a confirmation email on receipt of your order and a second email with consignment information and tracking number when the jewellery is shipped to you.

Shipping is by a global recognised and insured courier - either FedEx (Priority) or DPD (Next Day).

Estimated delivery dates are as follows:
United Kingdom - 2 business days
Europe - 4 business days
USA - 5 business days
Rest of the world - 10 business days

Please note these estimates exclude weekends and bank/public holidays. Unfortunately we cannot accept liability for any delay in the delivery of the jewellery.

Returns

Please email shop@lisaeldridge.com to request a return form for any product and state the reason for your return. You will then be issued a returns form and courier information. You must enclose a copy of your proof of purchase with your returned product (the confirmation email). We will process your refund with 5 days of the return to your original payment method. Your bank or credit card company may take 4-7 business day to credit. Please note you will need to email us at shop@lisaeldridge.com if your original payment method has expired to make alternate arrangements.

We will supply a VAT receipt upon request. Please email us at shop@lisaeldridge.com with your request.

For full delivery and returns information click here to read our Terms and Conditions.

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